Contact the developer
For faster troubleshooting, include your iPhone model, iOS version, Gold Scanner app version, and a short description of what happened.
Support
Gold Scanner support.
Get help with AI scans, camera or photo access, metal readings, calculators, saved reports, Premium subscriptions, ads, and restore-purchase issues.
Purchase or subscription issue?
Subscriptions and in-app purchases are billed through Apple. Use Restore Purchases in the App where available, confirm you are signed into the purchasing Apple ID, and manage or cancel subscriptions through Apple ID subscription settings.
Before relying on a scan
AI scans, magnetometer readings and calculator outputs are informational. They do not certify authenticity, purity or value. If a decision involves substantial money, insurance, investment, resale, hallmark verification or a dispute, use professional testing and qualified appraisal.